
Trusted Voices explores the complex intersection of leadership and communication in higher education. Each episode, hosts Teresa Valerio Parrot and Erin Hennessy chat with university presidents, industry thought leaders—and each other—about the latest news in the industry and the challenges and opportunities facing those in the most visible roles in higher ed.
Episodes

Thursday Mar 07, 2024
S2. Ep. 08 - Higher Ed Sucks. My Institution Is Okay.
Thursday Mar 07, 2024
Thursday Mar 07, 2024
Teresa Valerio Parrot and Erin Hennessy focus on the findings of Inside Higher Ed's 2024 Survey of College and University Presidents. The conversation delves into the apparent optimism among college presidents amidst realistic uncertainties, the implications of potential mergers between institutions, and the pressing need for reviewing speech policies in light of current events.

Thursday Feb 15, 2024
S2. Ep. 07 - CBE Prepares Students for an AI-Driven Future
Thursday Feb 15, 2024
Thursday Feb 15, 2024
Erin Hennessy and Teresa Valerio Parrot welcome Paul LeBlanc, president of Southern New Hampshire University, as he highlights the need for trust, relationships, and community building in education. LeBlanc suggests that AI will shift the focus from knowledge-based education to developing higher-order skills such as judgment, wisdom, and empathy.

Thursday Jan 11, 2024
S2. Ep. 06 - 10 Resolutions for Higher Ed in 2024
Thursday Jan 11, 2024
Thursday Jan 11, 2024
In this episode of the Trusted Voices Podcast, hosts Erin Hennessy and Teresa Valerio Parrot outline their top 10 New Year’s resolutions for the higher education industry. Covering topics such as crisis communication planning, institutional culture and climate and Title VI compliance, they emphasize the importance of being prepared for reputational issues, reviewing and updating communication tools and policies and seeking guidance from relevant organizations.

Thursday Dec 07, 2023
S2. Ep. 05 - You Can Only Tell a Story That Already Exists
Thursday Dec 07, 2023
Thursday Dec 07, 2023
In this crossover episode of the Trusted Voices Podcast and Higher Voltage, hosts Erin Hennessy, Teresa Valerio Parrot, and Kevin Tyler delve into institutional culture and climate as they explore the pivotal role of two-way communications in creating a sense of belonging in higher education.

Thursday Nov 02, 2023
S2. Ep. 04 - AI Unveiled: Are We at the Peak or the Plateau?
Thursday Nov 02, 2023
Thursday Nov 02, 2023
Erin Hennessy and Teresa Valerio Parrot dive deep into the fascinating world of artificial intelligence and its profound impact on higher education. Erin candidly shares her feelings of unpreparedness in the face of AI's challenges, setting the stage for a thoughtful discussion on the diverse range of reactions to this emerging technology, from anticipation to trepidation. After emphasizing AI's growing presence in our daily lives and its profound implications for academia, the hosts introduce the Gartner Hype Cycle as a valuable framework for comprehending the journey of new technologies and where AI is currently perched.

Thursday Oct 19, 2023
S2. Ep. 03 - Paul Fain on Higher Ed’s True ROI: A Job
Thursday Oct 19, 2023
Thursday Oct 19, 2023
Paul Fain, creator of The Job newsletter and the related weekly publication Work Shift, joins Teresa and Erin to dig into the practical application of a degree and the importance of prioritizing work readiness.

Thursday Sep 21, 2023
S2. Ep. 02 - ’Solving’ Governance in Less Than 20 Minutes
Thursday Sep 21, 2023
Thursday Sep 21, 2023
Teresa and Erin discuss the importance of engaging the communications team early in crises and highlight the significance of professionalizing leadership roles, including board professionals. They also stress the need for self-care due to increasing burnout concerns among higher ed colleagues.

Thursday Aug 24, 2023
S2. Ep. 01 - Reginald DesRoches, President of Rice University
Thursday Aug 24, 2023
Thursday Aug 24, 2023
Kicking off Season 2, Rice University President Reginald DesRoches joins Teresa and Erin to discuss the importance of openness and how to embrace politics at one of the most prestigious private universities in the country.